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Insurance advice

We steer you towards the best insurance products with advice to help you compare policies and providers, and avoid unnecessary insurance products.

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Disgraced business grew rich on Centrelink payments Exclusive documents show successive federal governments failed to protect First Nations welfare recipients from dodgy funeral fund.

Insurers failing customers on claims handling ASIC report says insurers need to improve on communication, complaint management and treatment of customers.

IAG cops a record $40m fine over insurance pricing failures Insurance group fails to honour promised discounts on NRMA-branded products.

General insurers repay $815 million for broken pricing promises The corporate regulator ASIC says millions of customers didn’t receive the pricing promised to them by their insurance providers.

Youpla compensation resolution 'within months' It's been a heartbreaking wait for victims of the funeral fund's collapse, who were left out of the Federal Budget.

First Nations Elders in Canberra to push for broad Youpla compensation scheme The day of action comes after the government announced an interim scheme for people affected by the funeral fund collapse.

Government announces compensation for Youpla victims The federal government has announced a special fund for the funerals of victims of the Youpla collapse.

Postcode data shows how Youpla targeted most disadvantaged communities Indigenous funeral fund provider targeted disadvantaged communities across Australia with predatory door-to-door sales.

Transgender people facing 'unacceptable' discrimination from insurance industry Some trans and gender-diverse Australians are facing exclusion, higher premiums and no guarantees of cover.

Major parties urged to 'Save Sorry Business' following Youpla collapse A campaign calls for government to help Indigenous Australians affected by the insolvency of their funeral insurance provider.

Financial complaints body finds 28 times against funeral fund The recent findings are for misleading and deceptive conduct over pretending to be an Aboriginal organisation.

Whistleblower speaks out about trouble at 'rogue' landlord insurer CHOICE has been told about problems in the complaints handling and recoveries of CHU insurance which have since been reported to ASIC.

How much does your insurance cost? Australians are paying too much for insurance. We show you how to save.

Can working from home save you money on insurance? A lower risk profile makes it the perfect time to negotiate a discount on your home, contents and car insurance.

Insurance comparison sites Our review of comparison websites like iSelect, Compare the Market and Choosi, reveals some hidden catches.

Which insurers do we trust the most? A new CHOICE survey shows that reliability is what policyholders really want.

Credit protection insurance rip-off Credit protection insurance makes an easy dollar for lenders and insurers, but there are far smarter options for consumers.

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Insurance advice