My “real” job is in internet marketing for a small natural products company. They have two retail brands and one professional brand. Primarily right now until we get our professional brand’s website completed, I work with the two retail brands.
I’m continually surprised by things I observe, and it makes me realize I’m not the key demographic for anything.
For instance, emoji. Those fun little icons to express an emotion that everyone uses all the time on social media and texts? Yep. I hate them. 😖 😡 👎 And yet, I am faced with the realization that everyone seems to respond to them favorably. I am, it seems, not in line with the majority. So we’ll keep adding them to our mailers and other stuff… and I’ll hate every minute of it.
This is why research and market testing are your friends. Because if it were up to me we’d all use perfect grammar, have a bountiful vocabulary and never need emoji for anything.