December
22 December 2021 - Young Australians more confident asking for a refund, replacement or repair
Plus CHOICE's top tips on exercising your consumer rights this Boxing Day and beyond.
Recent survey finds 90% of Australians have signed up to loyalty programs.
CHOICE finds some Chemist Warehouse products more expensive during Black Friday sales.
Queensland government announces new regulation applying to funeral directors.
Our experts take the stress out of Christmas.
CHOICE calls for public to share their stories about bank branches and ATMs shutting down in regional areas.
CHOICE comments on Productivity Commission report.
Joint campaign from WEstjustice and CHOICE improves landlord insurance recoveries processes.
November
30 November 2021 - Australians about to throw "thousands of dollars down the drain": CHOICE
Bupa, Medibank, NIB customers risk wasting health insurance extras.
23 November 2021 - Clothes. cooking and TVs top Black Friday wishlists: CHOICE
Australians tell CHOICE what they're hunting for in the sales.
15 November 2021 - Senate public hearings into the collapse of Sterling Group
CHOICE is calling for compensation for victims of the Sterling Group.
10 November 2021 - CHOICE welcomes new rights for NSW travellers, calls on other governments to act
Quotes attributable to Alan Kirkland, CHOICE CEO.
4 November 2021 - Humm: no interest in safe lending: CHOICE Shonkys
Financial counsellors slam Humm as "worst" for helping customers.
4 November 2021 - The worst fan ever: CHOICE Shonkys
Generic knock-offs hiding in Australian stores.
4 November 2021 - "Might as well put your complaint in a shredder": CHOICE Shonkys
Airline Customer Advocate awarded Shonky for failure to deal with travel complaints.
4 November 2021 - Breville's $2000 compost bin: CHOICE Shonkys
Wasteful, expensive and complicated.
4 November 2021 - Toddlers targeted with a shonky sugar bomb choice: CHOICE Shonkys
Kiddylicious sells "healthy" toddler treats with 68% sugar.
4 November 2021 - Fans without puff, awful airline advocate and toddlers targeted: Shonkys 2021
Also: buy now, pay later "cowboys" and Breville's wasteful composter.
3 November 2021 - CHOICE response to ASIC legal action against timeshare scheme Ultiqa
CHOICE response to ASIC suing timeshare company Ultiqa for poor financial advice outcomes.
October
26 October 2021 - New research reveals only 23% of Australians feel confident making travel plans in next 12 months: CHOICE
Reform urgently needed to give Australians clear and fair rights when travel has to be cancelled.
25 October 2021 - "Students will get lessons in financial literacy instead of bank loyalty"
CHOICE welcomes end of Commonwealth Bank's Dollarmites program in schools.
22 October 2021 - CHOICE's top tips for supermarket savings
Switching to "ugly" produce, avoiding pre-packaged fruit and veg and finding the cheapest supermarket.
21 October 2021 - "Justice delayed is justice denied": CHOICE on overdue banking royal commission draft laws
CHOICE survey reveals widespread public support for passage of banking royal commission draft laws.
12 October 2021 - CHOICE testing reveals best and worst dishwasher detergents
Aldi tablets score first place.
6 October 2021 - 15 consumer groups and professional associations call for stronger compensation scheme
Organisations unite to call for a broad financial compensation scheme, as legislation is expected to be introduced into Federal Parliament in the coming weeks.
5 October 2021 - How to save more than $500 a year on your laundry costs: CHOICE
Tips and tricks to save on electricity, detergent, water and more.
1 October 2021 - The best time to call your airline: CHOICE
CHOICE called Qantas and Virgin four times a day over nine days to find the best times to call.
September
30 September 2021 - CHOICE reviews period underwear: The most extensive Australian trial yet
Modibodi Seamfree Full Brief (Moderate-Heavy) scores first place.
22 September 2021 - CHOICE warns Velocity Global Wallet customers to check accounts
New high fees see customers lose money fast on Global Wallet cards.
21 September 2021 - Unfair contract terms need to go: it's time for businesses to face fines for bad behaviour, says CHOICE
Fining businesses will stamp out unfair contract terms and protect Australians.
16 September 2021 - 22,000+ Australians demand safety for their pets: CHOICE
Open letter calls for Australians' pets to be protected from dodgy food.
14 September 2021 - Investigation: Insurers target people who rent with robodebt-style tactics
Landlord insurance claims process from some insurers leaves people who rent defending unfair debts.
10 September 2021 - A bad wrap: Cling wraps to avoid
CHOICE reveals which cling wraps score poorly for ease of use.
10 September 2021 - "We are losing hope": WA victims on watered down compensation scheme
CHOICE has written to Western Australia politicians calling on them to protect forgotten victims of government's financial compensation. scheme.
9 September 2021 - Insurance industry must stop targeting people who rent
ABC investigation further exposes harmful practices from insurers.
7 September 2021 - Indoor plants and refund rights: CHOICE
CHOICE looks at what your rights are when refunding indoor plants and reveals how "you could be killing your plants with love".
August
27 August 2021 - CHOICE reveals the best and worst laundry detergents
Coles takes out the best AND worst spots in lab test.
20 August 2021 - Labels necessary to help Australians find products built to last: CHOICE
Consumer group calls for new laws to improve repair rights and consumer information.
17 August 2021 - Government's compensation scheme will leave financial victims out in the cold
"Devastated" victims lose hope as government waters down royal commission commitments.
12 August 2021 - CHOICE welcomes consultation to make funeral pricing clearer in Queensland
CHOICE response to the release of the Queensland government's Options Paper on Funeral Transparency.
10 August 2021 - Sugar shonks targeting toddlers: CHOICE
Australia's five worst sugary toddler snacks.
6 August 2021 - Insurers targeting people who rent with unjust bills over $300,000
CHOICE and WEstjustice call for urgent investigation of insurers.
3 August 2021 - Vintage cheddar cheese: CHOICE testing reveals which brands are "grate"
King Island Dairy takes first place, Coles receives a notable mention.
July
27 July 2021 - Samsung shocker: 214 litres for one wash
"Disgraceful" water waster shows hole in water labelling scheme that needs to be plugged.
16 July 2021 - WARNING: "Mamakiddies Baby portable cot must be recalled"
CHOICE requests recall and warns parents of unsafe strollers and portable cots.
8 July 2021 - 7 ways to fix the travel "cancellation chaos": CHOICE
CHOICE survey finds 53% of cancelled travellers waited 3+ months for resolution.
1 July 2021 - "Banking victims deserve compensation": Government needs to prioritise overdue royal commission laws
CHOICE calls on the federal government to pass laws to establish Compensation Scheme of Last Resort (CSLR) and Financial Accountability Regime (FAR).
June
29 June 2021 - "Absolutely no excuse now": CHOICE to health insurers
CHOICE response to Medibank return of surplus.
25 June 2021 - "Private health is a rip-off for most young Australians": CHOICE
Scare campaigns about Lifetime Health Cover loading debunked by data analysis of over 85 thousand scenarios.
24 June 2021 - CHOICE can't recommend ANY electric heaters from latest review
Kmart and Bunnings leave Australians cold.
23 June 2021 - Top 5 most popular EOFYS buys: CHOICE
What to look for in the most popular end of financial year sales categories from CHOICE.
17 June 2021 - Parliament tears down new car repair monopoly: CHOICE
New laws mean manufacturers of new cars will have to share repair information with third-party repairers.
11 June 2021 - Right to repair: CHOICE responds to productivity commission draft report
CHOICE welcomes recommendations to make consumer rights more useable.
10 June 2021 - "Return what you didn't earn": CHOICE to health insurers
CHOICE response to HBF return of surplus.
10 June 2021 - Home lending in SA at record levels: CHOICE
People need protection from unsafe lending, as Senate vote imminent.
8 June 2021 - Sleep rip-offs to avoid this winter: CHOICE
$4000+ mattress beaten by $500 mattress in lab tests.
3 June 2021 - One of the most illogical appliances CHOICE has tested
Breville FoodCycler makes composting more complex with energy costs, replacement parts and a high-pitched noise.
May
27 May 2021 - CHOICE response to ACCC enforcement action on hand sanitiser
Quotes attributable to CHOICE senior campaigner Dean Price.
27 May 2021 - The South Australian suburbs in mortgage stress
New data reveals the South Australian postcodes most struggling with mortgage stress, as support for the federal government's policy to axe safe lending laws weakens.
27 May 2021 - The Queensland postcodes in mortgage crisis
New data reveals the Queensland postcodes struggling with mortgage stress as Parliament is expected to debate laws to remove consumer lending protections.
27 May 2021 - Over half of Tasmanians with home loans are in mortgage crisis: CHOICE
55% of Tasmanian households with a mortgage are on the brink, as crossbench senators announce they won't support the federal government's policy to axe safe lending laws.
20 May 2021 - Western Sydney and Western Melbourne hotspots for mortgage stress: CHOICE
Time for government to drop its plan to axe safe lending laws.
19 May 2021 - Unfair but not illegal: When should the consumer law step in?
CHOICE launches survey asking for experiences of unfair business practices.
18 May 2021 - Regulator must act against timeshare schemes trapping people for decades in poor value products: CHOICE
CHOICE calls for ASIC to enforce the law to clean up the troubled timeshare industry.
10 May 2021 - Local supermarkets win in supermarket satisfaction battle: CHOICE
Plus, who wins out of Coles and Woolworths when it comes to online shopping?
4 May 2021 - Hidden dangers lurking in your kitchen: CHOICE
CHOICE warns Australians on kitchen recalls.
April
30 April 2021 - Australians win fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
29 April 2021 - Which laundry detergent came out on top in CHOICE testing?
Omo and Aldi detergents score first place.
27 April 2021 - CHOICE response to nib announcing increased profits from elective surgery shutdown
Quotes attributable to CHOICE senior campaigner Dean Price.
26 April 2021 - "It's time to get Dollarmites out of all schools": CHOICE
Qld joins Victoria and ACT in banning predatory school bank marketing.
22 April 2021 - Auto and General Insurance "shamefully lagging behind": on fair fire definitions: CHOICE
Over 47,000 Australians have forced change from insurance giants.
March
31 March 2021 - Aldi and Morning Fresh take out top spots in dishwashing liquid test: CHOICE
Plus, the four dishwashing liquids that performed the same as water.
25 March 2021 - 5 of 8 bassinets fail safety testing: CHOICE
Plus, the results of our high chair testing.
22 March 2021 - CHOICE response to ACCC 'unconscionable conduct' case
Quotes attributable to CHOICE policy advisor Amy Pereira.
22 March 2021 - How to prepare for flood insurance claims: CHOICE
Steps Australians can take to prepare for an insurance claim.
17 March 2021 - CHOICE response to ACCC action on misleading funeral advertising
"Funeral companies are on notice".
16 March 2021 - Queenslanders lodge over 5,900 credit complaints since Royal Commission: CHOICE
Which Queensland postcodes have been most hurt by the banks?
16 March 2021 - Employment, housing, debt "disaster" for South Australia without safe lending: CHOICE
Which South Australian postcodes have been most hurt by the banks?
16 March 2021 - 31,000 credit complaints since Banking Royal Commission: CHOICE
Data reveals postcodes flooded with complaints about loans as government plans to remove lending protections.
15 March 2021 - CHOICE's top five consumer rights tips
Everything you need to know to exercise your rights under the Australian Consumer Law.
12 March 2021 - "Recipe for economic disaster": Consumer groups slam senate report on lending laws
Consumer groups condemn Senate Inquiry Report, as vote looms on government's disastrous proposal to axe safe lending laws.
12 March 2021 - Repeal of safe lending protections to be debated Monday
CHOICE CEO Alan Kirkland is available for comment.
4 March 2021 - CHOICE testing reveals which hot cross buns are best
Coles hot cross buns receive top scores.
3 March 2021 - CHOICE response to HBF returning COVID profits to members
Quotes attributable to CHOICE health insurance campaigner Dean Price.
3 March 2021 - New CHOICE tests reveal safest trampoline: Springfree R79 scores 90%
Plus, our top trampoline safety tips.
February
26 February 2021 - CHOICE welcomes passage of financial advice reforms
Consumer advocates welcome the federal government legislating four banking royal commission recommendations.
19 February 2021 - Over 590, 000 Australians have relied on safe lending laws for justice
Consumer groups in Canberra to fight for safe lending laws.
15 February 2021 - The worst fridge CHOICE has ever tested
Smeg fridge receives dismal score of 22%.
11 February 2021 - CHOICE welcomes ACT's vote to ban bank marketing in schools
CHOICE calls on other states and territories to follow the ACT and Victoria's lead and stop banks from marketing to kids in schools.
4 February 2021 - "The job is not yet done": Banking Royal Commission implementation
Consumer groups respond to the two-year anniversary of the Hayne banking royal commission final report's public release.
January
19 January 2021 - Officeworks wins back-to-school battle: CHOICE
School basics on a budget.
18 January 2021 - 6 new playpens fail safety tests: CHOICE
Products sold by Kogan, Amazon, eBay pose safety risk to children.
